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scratches
Posted by waldon
<HTML>I have a ? for u guys Do you think its neccesarry to take out scratches you can only see inside under the flouresent lights. Tha reason I ask is Im doing a BMW and you can see light scratches inside but not when u pull it outside. when Do most of u guys find it neccessary to pull out the rotary and start the paint correction process?</HTML>
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Re: scratches July 17, 2004 02:23PM |
Registered: 17 years ago Posts: 505 |
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Re: scratches July 17, 2004 04:40PM |
Registered: 17 years ago Posts: 3,550 |
<HTML>Another way to look at that question is:
What does the customer want or expect? If you tell him what you told us, he would probably say yes. If the car looks good outside that is all you are expected to do.
Or, is the customer willing to pay you to be "anal retentive" about his car?
Then, what Ron states is a factor too, you can work and work and work and never get the paint perfect.
Go to some of the car shows and look at the paint you will be surprised at how many of these antique, etc type cars have visible marks in them.
The key is to determine exactly what the customer expects. Too many detailers try to be perfectionists when that is not not possible nor is it necessary.
Remember you are in the detailing BUSINESS providing a service to the customer. They important aspect of any business is to give the customer what they expect.
Regards
Bud Abraham
DETAIL PLUS SYSTEMS</HTML>
buda
What does the customer want or expect? If you tell him what you told us, he would probably say yes. If the car looks good outside that is all you are expected to do.
Or, is the customer willing to pay you to be "anal retentive" about his car?
Then, what Ron states is a factor too, you can work and work and work and never get the paint perfect.
Go to some of the car shows and look at the paint you will be surprised at how many of these antique, etc type cars have visible marks in them.
The key is to determine exactly what the customer expects. Too many detailers try to be perfectionists when that is not not possible nor is it necessary.
Remember you are in the detailing BUSINESS providing a service to the customer. They important aspect of any business is to give the customer what they expect.
Regards
Bud Abraham
DETAIL PLUS SYSTEMS</HTML>
buda
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