Bob You have to be very careful cleaning up blood for your own health and especially if you have employees cleaning up blood, which is considered a "bio-hazard" and is regulated very strictly by the OSHA. Of course they are not going to come in and check you out, but if per chance an employee got sick, possibly HIV from the blood you could be liable for fines and law suits, etc.by buda - Auto Detailing: Secrets of the Experts
Too small and too roundby buda - Auto Detailing: Secrets of the Experts
Or they are etching and have "eaten into the clear coat." Or, at the least they are "mineralized water spots" that have to be taken off with a chemical water spot remover. Bud Abrahamby buda - Auto Detailing: Secrets of the Experts
Thanks for your replies. The reason for the question is that we happen to have literally "hundreds of both real sheepskin and synthetic sheepskin" tie-on bonnets for a 6" backer plate and wanted to find a home for them at almost FREE prices to anyone interested. They are really good quality but as you say our customers do not normally use them. Bud Abraham,by buda - Auto Detailing: Secrets of the Experts
May I ask how many DETAILERS might be using "tie-on" buffing pads? Thanksby buda - Auto Detailing: Secrets of the Experts
The point of the question is to know whether you know that. I know Richard knows. Actually Richard and I have been in communication lately. You are the one pontificating about acrylic paint sealants etc. I want to know if you know whether it has silicone in it or not?? Regardsby buda - Auto Detailing: Secrets of the Experts
Bill are you saying that AT5 has no silicone in it? Bud Abrahamby buda - Auto Detailing: Secrets of the Experts
Working on it, trying to figure out how to make it work. Puzzling? Budby buda - Auto Detailing: Secrets of the Experts
DETAIL PLUS is having a year-end, inventory clearance "BLOW-OUT SALE....." Have an excess inventory of: 1. Velcro Backer Plates for a 9" velcro buffing pads. Will fix any buffer - $1.00 each 2. "REAL" Sheepskin Velcro Polishing/Finishing Pads - 9' - Will fit any velcro backer plate - $1.00 each Interested contact: buda@by buda - Auto Detailing: Secrets of the Experts
A good friend of mine in the industry pointed out an article that points out why the detail business might be suffering today more than before. It points out that in difficult economic times the spending on products tends to bounce back faster than spending on services, but in today's economic climate the disparity seems to be worse. Check out this article: Regards Bud Abrahaby buda - Auto Detailing: Secrets of the Experts
No, actually I am really Martin Scorsese (google "Martin Scorsese"), posing at Bud Abraham Regards MSby buda - Auto Detailing: Secrets of the Experts
If that is correct then your comment about the gel coat being only so thick does not make sense. Further you do not paint gel cost. How do you explain these seeming contradiction?by buda - Auto Detailing: Secrets of the Experts
Bill you are as wrong about me and my detailing expertise as you are about mist things you post. I owned and operated 3 detailing businesses, two for over 10 years and another as recently as one year ago. The key word is "operated" which means I worked the stores. As well I used to train customer staffs at least twice a month for more than 15 years. As for Ketch you are reallyby buda - Auto Detailing: Secrets of the Experts
Bill isn't the color in the gel coat itself?by buda - Auto Detailing: Secrets of the Experts
Bill Why do you say that Ketch and I as experts are a joke? Regardsby buda - Auto Detailing: Secrets of the Experts
Bill Thank you for the clarification. You did not say initially that the customer did not want to pay for the proper correction job and was selling the boat. Only that if was a tough job and you passed. We all seemed to be misled by what you said. Can you repair an oxidized gel coat? How would you do that? As for Jim Farrell I am only repeating what he told me. That you both didby buda - Auto Detailing: Secrets of the Experts
Bill If I may ask a question? Why would you "pass" on a boat that needed correction? Is that not what a detailer is in business for, to correct finishes on cars, boats, yachts, airplanes, RV's buses that need correction, polishing and then protection? Maybe what you have been trying to say all these years is that all you do it protect good finishes, maintaining them soby buda - Auto Detailing: Secrets of the Experts
In the other post on this subject outlined how to calm down an angry customer who is probably wrong: 1. Thank them for calling or bringing the problem to your attention 2. Apologize for disrupting their life 3. Resassure them you will do everything possible to resolve their problem Doing this will surely have the customer impressed with your sincere care and concern. As mentioned, cby buda - Auto Detailing: Secrets of the Experts
Following up on Gina's email about the customer being wrong this post talks about what to do when the customer is "wrong." We all know the old adage "the customer is always right. And, we have all had customers who work the heck out of the "always right" philosophy to manipulate you into giving them what they want. So what do you do when you know, absolutelyby buda - Auto Detailing: Secrets of the Experts
Used to think it was only religion and politics you did not discuss since the subjects are so personal and can be quite divisive. But it would appear having a discussion with Bill if you don't agree with him is also futile. As he says we should all ignore his posts, any discussion is futile, as I said, if you do not agree with what he says. Just my thoughtsby buda - Auto Detailing: Secrets of the Experts
Right on Ketch! You wrestle with a pig you both get dirty, but the pig loves the dirt. Isn't the famous saying, "if the shoe fits, wear it."by buda - Auto Detailing: Secrets of the Experts
Bill There is no where near 100,000 detail operations in the USA. Even with fly-by-nights who don't have a phone number. In the Yellow Pages there are 15,000 detail businesses listed including fixed locations, mobile, in Carwashes, dealerships, bodyshops. Not sure where you get your numbers? Bud Abrahamby buda - Auto Detailing: Secrets of the Experts
Bill You are absolutely correct that a forum is place where people can express their opinions and give testimony to products they use, etc. But, others can disagree with what you say from both a informed technical point of view and a subjective opinion point of view. Those disagreements are certainly not personal, just a disagreement with what you say. The key is, don't argue withby buda - Auto Detailing: Secrets of the Experts
"Never argue with a moron. He will bring you down to his level, and beat you to death with his experience."by buda - Auto Detailing: Secrets of the Experts
Ketch, thanks for the informative and knowledgeable commetary, as usual. Our friend Bill does have some hangups about wax, but I am sure he does not know that some waxes have amino-functional silicones in the formulation, same silicones used in his famous GEM selalant. And also, that some sealants have wax in them. So is a wax a sealant if it contains amino-functional silicones? Is a seby buda - Auto Detailing: Secrets of the Experts
As Ketch and others have indicated, when you scratch or abrade the paint with compound you have to polish it to bring back the shine. Once you have the shine back and have eliminated the scratches or abrasion you can seal the surface with wax or paint sealant. That has been the process used for years on any surface that has a shine that is abraded or scratched. Polish out the abrasion and thby buda - Auto Detailing: Secrets of the Experts
You were correct, the ban that was put on me over 10 years ago was lifted, but unfortunately many of the detailers on Autopia did not like it when I disagreed with there, incorrect information, about chemicals and other issues, and guess what, enough of them protested to the webmasters and they banned me again. Alas You know that Autopia is owned by 3-D Products, although they do not manage Aby buda - Auto Detailing: Secrets of the Experts
Why an all purpose cleaner, they are usually not formulated to be very effective on wheels. You should look at a non-acid, alkaline wheel cleaner. Regards Bud Abrahamby buda - Auto Detailing: Secrets of the Experts
DETAILERS what type of wheel cleaner (not brand) do you use?by buda - Auto Detailing: Secrets of the Experts
While I would love to agree with Ketch, especially as I have gotten older and less tolerant of most anything. But the proper way to deal with both complaining customers and/or rude customers is first of all to listen and listen. Repeat what you believe you have heard them say and then ask what you can do to satify them. If they are just plain jerks and want to demean and talk down to you,by buda - Auto Detailing: Secrets of the Experts